• 2 Live Calls
🔔
R
Realty Boris

Native Call Center

BRUNTOX Voice Engine · Native softphone · CRM call logging · live monitoring · communication history.

＋ Start Call
21
Live Calls
22
Total Calls
0
Missed Calls
1
Completed Calls
☎
Idle · Ready to call

Recent Contacts

Select any lead and dial directly from the BRUNTOX Business OS native softphone.

R
Realty Boris 0798260260 · Manual Entry
S
sammy 0798260260 · Manual Entry
E
edwin otieno 0792530530 · Meta Ads
R
Realty Boris +971505556677 · Meta Ads
R
Realty Boris 0799934180 · Website
H
Hassan Al Maktoum +971505556677 · Meta Ads
D
Diana Muthoni +254733444555 · Website
M
Michael Thompson +447901234567 · Google Ads

Call Log

Every call should be recorded against the client, lead, agent, company workspace, and communication timeline.
Unknown Client
Outbound call initiated from BRUNTOX Business OS native call center.
Agent: James Kariuki · Phone: +254700000000
active
Hassan Al Maktoum
Outbound call initiated from BRUNTOX Business OS native call center.
Agent: James Kariuki · Phone: +971505556677
active
Unknown Client
Outbound call initiated from BRUNTOX Business OS native call center.
Agent: James Kariuki · Phone: +2547000
active
Hassan Al Maktoum
Outbound call initiated from BRUNTOX Business OS native call center.
Agent: James Kariuki · Phone: +971505556677
active
Hassan Al Maktoum
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +971505556677
active
Hassan Al Maktoum
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +971505556677
active
Hassan Al Maktoum
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +971505556677
active
Hassan Al Maktoum
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +971505556677
active
Hassan Al Maktoum
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +971505556677
active
Hassan Al Maktoum
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +971505556677
active
Diana Muthoni
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +254733444555
active
Diana Muthoni
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +254733444555
active
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: 0799934180
active
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +254700000000
active
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: 0799934180
active
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: 0799934180
active
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: +254700000000
active
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: 0799934180
active
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: 0799934180
initiated
Unknown Client
Outbound call initiated from EstateFlow Pro native call center.
Agent: James Kariuki · Phone: 0799934180
initiated

Live Agent Monitoring

Manager view for agent availability, live calls, workload, queues, and performance.
Edwin Otieno
edwinokoth1998@gmail.com · BRUNTOX User
On Call
edwin otieno
realtyboris@gmail.com · BRUNTOX User
Available
Emaar Manager
manager@emaar.test · BRUNTOX User
Available
Emaar Sales Agent 2
emaaragent2@test.com · BRUNTOX User
Available
James Kariuki
james@realtyboris.com · BRUNTOX User
Available
Realty Boris Admin
admin@realtyboris.com · BRUNTOX User
Available
Realty Boris Sales Agent 1
rbagent1@test.com · BRUNTOX User
Available
saamy opidi
saamy@gmail.com · BRUNTOX User
Available

Call Center Features

Built for BRUNTOX Business OS to compete beyond normal CRMs.
Native WebRTC Softphone
Future in-browser calling without depending on 3CX.
Core
Smart Call Routing
Route calls by company, branch, agent availability, source, or lead owner.
Core
Call Recording
Attach recordings to leads, contacts, deals, and agents.
Core
Manager Supervision
Listen, whisper, barge, monitor queues, and review agent KPIs.
Advanced
AI Call Assistant
Summarize calls, score client interest, create tasks, and update CRM notes.
AI