Call Monitoring
Monitor live calls, agent performance, recordings, and call center quality from one dashboard.
MODULE READY FOR SETUP
Call Monitoring
This section has been reserved inside BRUNTOX Business OS. Once fully activated, the client will be able to manage this function directly from their workspace without needing external tools.
01
Configure module settings
02
Connect users and permissions
03
Launch client access
Client Experience Goal
The final version should allow the client to handle everything from one login: leads, calls, SMS, WhatsApp, campaigns, reports, integrations, users, and automation.